I dropped Alison's prescriptions off at the pharmacy last week and was told that Xyzal was new and they didn't keep the liquid in stock yet so it wouldn't be in until the next day. No problem. We still had the sample from the doctor's office. The next day, Friday, came and we still couldn't get it. Saturday Kevin went to pick everything up and found that our insurance doesn't cover Xyzal or the particular type of epi pens that the doctor prescribed. Yesterday I tried to get in touch with the doctors office, only to, unknowingly, get transferred to the Bay City office, where they can't answer questions from patients at the Midland office. So today I was finally able to talk to someone, learned that a new prescription for covered epi pens had been faxed to the pharmacy and that we could try Zyrtec or Claritin or both and see which one works better for Alison. So we have our epi pens and are going to start with Zyrtec, since we learned that Xyzal is the next generation of Zyrtec.